Shipping Information

We ship anywhere in Indonesia and all around the world!
Orders are processed during working hour (UTC+07:00 | Western Indonesia Time).

Please allow 1-2 business days for processing your order(s) after they have been placed and verifying your payment.

Working hours

• Mon – Fri 08.00 – 17.00
• Sat 08.00 – 14.00
• Sun, Public Holiday Close

Order placed after the cutoff time will be shipped on the next business day.

Domestic Delivery
Your order will be delivered to your doorstep by SICEPAT.

• Transit time depends on each area availability. The average shipping timeline is 1-3 business days. For more precise timeline, please kindly check https://www.sicepat.com/location.
• We will provide you with a link to track your package online.

Please note, PAVO is not responsible for any damages from shipping. Any issues or concerns arising from shipping should be directed to the shipping courier. PAVO will help support any needed information for any claims made to the shipping courier.

Information regarding complaints of damage and loss during shipping can be accessed at  https://www.sicepat.com/termCond.

International Delivery
We ship our products to anywhere in the world!
Please contact our email admin@pavoactive.com to place an international request and order. Costs vary according to number of products and destination.