FAQ

1. Place your order at www.pavoactive.com

2. You can check out as a guest or create an account at pavoactive.com to save your address and wish list.

3. We accept major credit cards (Visa and Mastercards) and bank transfer for the payment.

4. You need to confirm your payment (bank transfer only) within 6 hours by clicking CONFIRM MY PAYMENT link. After that you will receive an invoice with your details order via email.

5. If you fail to transfer and confirm the payment within that time limit, your order will automatically expire.

6. Once the purchase has been made, it can not be cancelled. You may return your product for refund in the form of store credit.

You can track your order status by clicking MY ACCOUNT or EMAIL.

Yes, you can do return, exchange and refund by following the return, exchange and refund policy.